FREQUENTLY ASKED QUESTIONS

Welcome to the FAQ section of Haohan E-Commerce Co, Limited. Here, we address some of the most common inquiries we receive about our services, products, and policies. If you need additional information, please don’t hesitate to contact us directly.

General Questions

  1. What services does Haohan E-Commerce Co, Limited provide?
    Haohan specializes in online gaming platforms and e-commerce solutions. We offer a range of services including game , and customer support.
  2. How can I access your services?
    Please visit our website at haohancomgames.com to learn more about our services and access our online platforms. If you require direct assistance, you can also contact our customer service team.
  3. Where is Haohan E-Commerce Co, Limited located?
    Our headquarters are located at Workshop 60, 3/F, Block A, East Sun Industrial Centre, Kowloon Tong, Hong Kong.

Technical Support

  1. What should I do if I encounter a problem with one of your platforms?
    If you are experiencing technical difficulties, please contact our technical support team via email at support@haohancomgames.com or by phone at +852 30501783. Our team is available 24/7 to assist you.
  2. Do you offer support in languages other than English?
    Yes, we provide customer support in multiple languages. Please specify your preferred language when you contact our support team to ensure we can assist you effectively.

Account and Privacy

  1. How do I create an account on your platforms?
    You can create an account by visiting our website and clicking on the “Sign Up” button. Follow the instructions provided to set up your account.
  2. How does Haohan protect my personal information?
    We are committed to protecting your privacy and security. Our privacy policy outlines the measures we take to protect your personal information, including secure storage, encryption, and compliance with international data protection regulations.

Business Inquiries

  1. How can I partner with Haohan?
    For partnership inquiries, please contact our business development team at bizdev@haohancomgames.com. We are open to various types of collaborations and business opportunities.
  2. Does Haohan offer custom solutions for businesses?
    Yes, we provide custom solutions tailored to specific business needs, including private labeling, customized platform features, and exclusive marketing campaigns. Please contact us for more details.

Feedback and Complaints

  1. Where can I leave feedback or file a complaint?
    We value your feedback and are committed to improving our services. Please send your feedback or any complaints to our customer service email at Haohan@haohancomgames.com.

For more information or additional questions not covered here, please visit our website at haohancomgames.com or reach out directly through our provided contact details. We look forward to assisting you!